SHIPPING INFORMATION
HOW MUCH DOES SHIPPING COST?
Shipping costs within the U.S. are as follows: $5,99 + $2 per additional item.
For international shipping: starting from $13 + $6 per additional item.
WHERE DOES ICESTORK DELIVER?
We offer worldwide shipping.
WHEN WILL YOU RECEIVE YOUR ORDER?
US Regions:
| Item | Handling time (Mon-Fri) | Shipping time ( Mon-Fri ) |
| Apparel | 1-3 days | 3 -7 days |
| Mug | 2-3 days | 3-7 days |
| Poster, Canvas | 1-3 days | 3 -7 days |
| Hats | 2-3 days | 6-8 days |
| Bedding | 3-5 days | 7-10 days |
| All over print product | 3-5 days | 8-15 days |
Other Countries:
Handling Time (Mon-Fri): 3-5 days
Shipping Time (Mon-Fri): 15-30 days.
Please note that public holidays, destination countries, and couriers may affect shipping times.
DELIVERY
Total Delivery Time = Handling Time + Shipping Time
Please keep in mind that the shipping times provided on our website or by our customer service representatives are estimates only. We advise against cutting it too close as postal services may experience unexpected delays. Allow extra time for unforeseen circumstances. While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by the shipping carrier, delivery destination, customs clearance, weather conditions, holidays, or incorrect/insufficient delivery information.
If you are unsatisfied with your purchase or need to modify your order, please contact [email protected]. We are dedicated to assisting you and finding the best solution.
CAN YOUR ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
Unfortunately, we do not offer shipment to multiple addresses for a single order. If you wish to have items delivered to multiple addresses, please place separate orders.
DOES ICESTORK DELIVER TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can ship to PO Boxes and Military APO/FPO addresses.
WILL YOU BE CHARGED VAT TAXES?
For international shipments from the U.S., we operate on a Delivered Duty Unpaid (DDU) basis and do not collect Value Added Taxes (VAT). Any taxes, duties, or customs fees are the recipient’s responsibility.
Depending on the destination country, your package may be subject to local customs or VAT charges. We recommend contacting your local customs office for more information on your country’s customs policies.