RETURN & REFUND POLICY

Exchange Policy

However, we understand that changes might be needed. You may cancel your order within 6 hours of placement to make any necessary modifications. Our customer service team is here to assist you with your order.

30-Day Return Guarantee

We stand behind our products with a 30-day return window from the date of receipt. To qualify for a return, please ensure:

• The item remains in its original condition
• The product is unworn or unused
• All original tags are still attached
• Original packaging is intact
• You can provide receipt or proof of purchase

Return Eligibility

We evaluate returns on a case-by-case basis. Returns are accepted under these conditions:

• Receipt of damaged goods
• Presence of visible print defects
• Delivery of wrong size
• Delivery of wrong color
• Delivery of wrong design
• Delivery of wrong style (e.g., receiving a long-sleeve shirt instead of a t-shirt)

Return Process

1. Submit your return request within 30 days of receipt
2. Email [email protected] with:
   • Subject line: “Request exchange or refund”
   • Your Order ID
   • A detailed description of the issue
3. Ship the item to our processing center:
   19011 39th Avenue Apt 146, Queens, NY 11358

Note: Returns submitted after 30 days or without prior authorization will be considered forfeit. We typically process return requests within 24 hours.

Refund Policy

Our refund eligibility aligns with our return policy. Once approved, we’ll process your refund to your original payment method:

• Credit card refunds typically appear within 5-10 business days
• All refund requests are processed within 24 hours

For refund status inquiries, please contact us at [email protected].